Privacy policy

RentNow takes your privacy seriously. Please read this policy carefully.

1. Information we collect

We may collect the following when you use the service:

Information you provide directly — name, email, phone when you register or list a property
Listing data — property details, photos, price, and contact info you submit
Usage data — view history, searches, and shortlists (on your device and on our servers when signed in)
Technical data — IP address, browser type, and basic usage metrics to improve the service

2. How we use information

We use your information to:

Operate the platform and process listings
Verify identity and manage accounts
Improve search quality and user experience
Send account- or listing-related notices
Comply with legal requirements

3. Disclosure

We do not sell your personal data. We may disclose information only when:

You have given consent
Service providers need it to operate (e.g. hosting)
Required by law or a competent authority

Contact details shown on listings (name, phone, LINE) are public as you provide them so interested renters can reach you.

4. Your rights (PDPA)

Under Thailand’s Personal Data Protection Act B.E. 2562, you may:

Access personal data we hold about you
Correct inaccurate data
Request deletion of your personal data
Object to or restrict processing
Request a portable copy of your data

To exercise these rights, contact us via the Contact page.

5. Security

We use appropriate safeguards such as HTTPS and access controls. No system is 100% secure — please protect your own password.

6. Policy changes

We may update this policy from time to time. Material changes will be announced on the website. Continued use after notice means you accept the updated policy.

7. Contact

Questions about this privacy policy or PDPA requests: use the Contact page.